Month: May 2019

Search Relevance 101

Search Relevance 101

A search engine should have both high precision and high recall. When you search for a product on an online store, you should expect the top 5 or 10 results to match what you were thinking. Search relevance is turning…

How do chatbots work?

How do chatbots work?

If you asked somebody just two years ago about chatbots, the response would have been optimistic. Apps’ retention rates were slowing down, while messaging apps were on the rise. In 2016, it was not uncommon to see articles with headlines…

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